Privacy Policy

Last updated: October 12, 2026

This Privacy Policy explains what Robert Hindin & Associates ("the Firm," "we," "us") collects on this website, why, and what choices you have. The website consists of the city pages, the hub page, and the thank-you page served under this domain. It is operated from our office at 11400 W Olympic Blvd, Suite 200, Los Angeles, CA 90064.

1. What we collect

Information you give us. When you submit the contact form we collect your name and mobile number. If you answer the optional follow-up questions on the thank-you page we also collect your answers (when the crash happened, whether you have seen a doctor, whether an insurance company has contacted you, and anything you write in the free-text box). If you call us, we collect what you tell us on the call.

Information collected automatically. When you submit a form we record the page you were on, the language you were viewing, the city page, the time of submission, and the advertising parameters that brought you to the page (for example the campaign, ad group, keyword token, and Google click identifier, taken from the URL or from the cookie Google sets when you click an ad) together with the referring site. We also use a Google tag that reports to Google Analytics 4 and Google Ads, which sets cookies and collect device, browser, approximate location, and page-interaction data, including phone-number clicks and form submissions. See section 5.

What we do not collect. We do not ask for your Social Security number, immigration status, financial account numbers, or medical records through this website. Please do not put that information in the free-text box.

2. How we use it

• To call or text you back about your potential case, which is the reason you contacted us.
• To evaluate whether we can represent you and, if you become a client, to provide legal services.
• To measure which pages and advertisements lead to enquiries, and to improve the website.
• To comply with legal and professional obligations, including conflict checks and record-keeping rules that apply to law firms.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

3. Calls and text messages (TCPA)

By submitting the form you agree that the Firm may call or text the number you provided about your case, including by automated means. Consent is not a condition of hiring the Firm. You can reach us without consenting by calling (310) 564-7911. Message frequency depends on your case. Message and data rates may apply. To stop text messages, reply STOP to any message from us; reply HELP for help. You can also ask us to stop calling by telling us on any call or by writing to the address below.

4. Who we share it with

• Formspree, Inc. processes form submissions and delivers them to the Firm by email. Formspree stores submissions on our behalf under its own privacy policy.
• Google LLC (Google Analytics, Google Ads) receives the analytics and advertising data described in section 5.
• Microsoft Corporation (Microsoft Clarity) receives the page-interaction data described in section 5.
• Vercel, Inc. hosts this website and keeps standard server logs (IP address, user agent, requested URL).
• Telephone and messaging carriers route our calls and texts to you.
• Co-counsel, investigators, medical providers, and experts if you become a client and your matter requires it, under attorney-client confidentiality.
• Courts, regulators, or law enforcement when the law requires it.

5. Cookies and analytics

This website uses one Google tag (GT-WVG5SWDZ) that reports to Google Analytics 4 (G-BBKS7FGRKP) and to Google Ads (AW-18388471482). Google sets cookies (for example _ga) to recognise returning visitors, to attribute form submissions and phone clicks to the advertisement you clicked, and to let us show our advertisements to people who have visited this site before (remarketing). We use this to understand which cities and campaigns produce enquiries and to measure our advertising. You can turn off personalized advertising at adssettings.google.com. If your browser sends a Global Privacy Control signal, this site automatically switches off ad personalization for your visit. Google's own use of the data is described at policies.google.com/technologies/partner-sites. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser. The website works without cookies. We also use Microsoft Clarity on a random sample of visits (about one in five), which records how those visitors move through the page (clicks, scrolling and mouse movement) and sets its own cookies, so we can see where the page is confusing. Everything typed into our forms is masked and never recorded. Microsoft's use of the data is described at privacy.microsoft.com. We also use your browser's session storage to carry your name and phone number from the form to the thank-you page so the optional questions can be matched to your enquiry; this is cleared when you close the tab.

6. Your rights under California law (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we have collected about you, to request that we delete it, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell personal information. Our use of Google Ads remarketing, described in section 5, may be treated as "sharing" personal information for cross-context behavioral advertising. You can opt out of that sharing by enabling Global Privacy Control in your browser, which this site honors automatically, or by calling or writing to us as described below. To make a request, call (310) 564-7911 or write to the office address below with "Privacy request" in the subject. We will verify your identity by confirming details you provided when you contacted us. Some information may be exempt from deletion because we are required to keep it under the rules of professional conduct or because it is protected by attorney-client privilege. You may designate an authorized agent to make a request on your behalf.

7. How long we keep it

Enquiries that do not become client matters are kept for as long as needed to complete conflict checks and respond to you, and then for a limited period consistent with our record-keeping obligations. Client files are kept according to the California Rules of Professional Conduct and our retention policy. Analytics data is retained by Google under the settings of our account, currently 14 months.

8. Security

Form submissions travel over HTTPS. Access to enquiries is limited to Firm staff who need it to respond to you. No method of transmission over the internet is completely secure, so if you have information you consider highly sensitive, please call us instead of using the form.

9. Children

This website is not directed to anyone under 18. If a parent or guardian is contacting us about a minor's injury, the parent or guardian should submit the form in their own name.

10. Changes

We will post any changes on this page and update the date at the top. Continued use of the website after a change means you accept the updated policy.

11. Contact

Robert Hindin & Associates
11400 W Olympic Blvd, Suite 200
Los Angeles, CA 90064
(310) 564-7911